By using Crickex11, Terms & Conditions
– Fully in Bangla

By using the Crickex11 (hereinafter referred to as the "Platform") website and mobile application, you are deemed to have automatically accepted these Terms & Conditions. If you do not agree to these terms, please refrain from using the Platform.

Crickex11's Terms & Conditions may be updated at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. Please check this page regularly.

These Terms & Conditions have been written in English for the convenience of users in Bangladesh. If anything is unclear, please contact our support team.

To register an account with Crickex11, you must meet the following eligibility requirements:

• You must be at least 18 years must be.
• You must reside in a country or region where online betting is not prohibited by law.
• Each person may only One Account can open.
• You must provide truthful, accurate, and complete information at the time of registration.

KYC Verification

Crickex11 may verify your identity at any time. You may be asked to provide a national ID, passport, or other valid documents. Withdrawals may be put on hold until KYC verification is complete.

Keep your account password and login details confidential. You are fully responsible for all activity that occurs on your account.

Deposit

You can deposit to Crickex11 using bKash, Nagad, or Rocket. The minimum deposit amount is ৳300. Deposits are generally credited to your account instantly.

• Deposits must be made from your own mobile banking account.
• Deposits made through third parties will not be accepted and will not be refunded.
• If a deposit doesn't go through, contact support immediately with your transaction ID.

Withdrawal

Withdrawals are typically 5 minutes to 24 hours is completed. The minimum withdrawal amount is ৳500.

• Withdrawals will only be processed to the registered mobile banking number on your account.
• Large withdrawals may be held if KYC verification has not been completed.
• Wagering requirements must be met before withdrawing from your bonus balance.

Crickex11 offers a variety of bonuses and promotions. Each bonus has its own terms and conditions, which are detailed on the relevant promotion page.

General Bonus Terms

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus has a specific Wagering Requirement (wagering requirement) applies.
• Bonus validity periods generally range from 7 to 30 days.
• Bonuses cannot be claimed across multiple accounts from the same IP address, device, or payment method.
• Crickex11 reserves the right to forfeit bonuses and winnings if bonus abuse is suspected.

Referral Bonus

To earn a referral bonus, the friend you refer must successfully register and complete their first deposit. Wagering requirements apply to referral bonuses as well.

Please keep the following rules in mind when placing bets on Crickex11:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled or postponed before the match begins, bets will be refunded.
• Odds on live betting may change in real time. The odds at the moment a bet is confirmed are considered final.
• Crickex11 reserves the right to void any bet placed at incorrect odds due to a technical error or server issue.
• The maximum bet amount per event may be capped and will vary based on account level and event type.

Cricket Betting Special Rules

If a cricket match is played with fewer overs than scheduled due to weather, pitch conditions, or other factors, bets will be settled according to the D/L method or official result. Bets may be voided if the minimum required overs are not completed.

The following activities are strictly prohibited on Crickex11. Violating these rules will result in immediate account suspension and forfeiture of all balances:

• Multiple Accounts creating or operating.
• Match Fixing or involvement in match-fixing or fraud.
• Bonus Abuse – Attempting to claim bonuses multiple times using different identities.
• Automated Software Or placing bets using bots.
• Money Laundering or using funds from illegal sources on the platform.
• With other members Fraudulent Behavior or harassing others.
• In the platform's system hacking or unauthorized access attempt.

Crickex11 may close or suspend an account without prior notice for any of the following reasons:

• Breaching any part of these terms and conditions.
• If false information is found to have been provided during registration.
• If an account has been inactive for an extended period (inactive account).
• For legal reasons or upon instruction from a regulatory authority.

You can close your account at any time by contacting our support team. Please withdraw any valid balance before closing your account.

Crickex11 is not liable for the following:

• If a bet or game is missed due to an internet disconnection.
• If any loss occurs due to technical issues with your device or browser.
• Delayed transactions caused by issues with third-party service providers (such as bKash or Nagad).
• Any loss resulting from sharing your account details with others.

Crickex11 believes betting should be a source of entertainment, not addiction. That's why we place the highest priority on Responsible Gaming.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: Set a limit on how much you wager within a given time period.
• Session Limit: Set a time limit on how long you spend on the Platform.
• Self-Exclusion: You can lock your account for a set period at any time if you feel it is necessary.

If you notice signs of a gaming problem, please contact our support team. For more information, visit our Responsible Play View page.

Crickex11 reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Continued use of the Platform after any changes constitutes your acceptance of the updated terms.

For significant changes, you will be notified via your registered email or an in-platform notification. However, we recommend checking this page regularly.

For any questions or complaints regarding these Terms & Conditions, please contact our support team: